This site is operated and managed by a few of the original people who participated in the development of ILM-based practices within the Storage Networking Industry Association (SNIA). ILM2.0 is new and original work building upon service management methods and the prior 7 years of experience helping companies implement ILM-based practices. We currently offer consulting services in many areas based on service management principles and ILM2.0 based practices.
Need implementation advice, guidance, experience, assessments, audits, implementation, or consulting help? See the Consulting Resources page for more information and examples of typical consulting engagements that we support. Talk to us.