The vendor community has published widely on the topic of information lifecycle management. Keep in mind as you explore vendor publications that they typically focus on their products and services. Consequently, few works will see ILM in a more global context and fewer yet as a service management practice.
- “An Approach to Data Classification in an ILM Framework,” SUN Microsystems White Paper, October 2005.
- Aral, S., Brynjolfsson, E., and Wu, D.J., “Which Came First, IT or Productivity? The Virtuous Cycle of Investment and Use in Enterprise Systems,” 27th Annual ICIS Conference, Milwaukee, Wisconsin 2006.
- ARMA International (2005). “Information Management: A Business Imperative.” Available at www.arma.org.
- Ballou, D., Madnick, S.E. & Wang, R.Y. (2004). “Special Section: Assuring Information Quality.” Journal of Management Information Systems, Vol. 20 No. 3, Winter 2004 pp. 9-11.
- “Best Practices in Information Lifecycle Management for Private Sector Compliance,” SUN Microsystems White Paper, October 2005.
- “Best Practices in Information Lifecycle Management Security,” SUN Microsystems White Paper, February 2006.
- Brohman, M.K., Parent, M., Pearce, M.R. & W. Wade (2000). “The Business Intelligence Value Chain: Data-Driven Decision Support in a Data Warehouse Environment: An Exploratory Study.” Proceedings of the 33rd Hawaii International Conference on System Sciences.
- Casassa-Mont, Marco, “On Privacy Aware Information Lifecycle Management (ILM) in Enterprises: Setting The Context,” Hewlett Packard Labs, Information Security Solutions Europe (ISSE), 2006.
- Chen, Y. (2005). “Information Valuation for Information Lifecycle Management.” Second International Conference on Autonomic Computing (ICAC), IEEE Computer Society, pp. 135-146.
- Cook, R. (2003). “Here Comes ILM.” SearchStorage.Com, July 21, 2003. Available at www.searchstorage.com.
- Duplessie, S., Marrone, N. & S. Kenniston (2003). “The New Buzzwords: Information Lifecycle Management.” SNW Online, ComputerWorld, March 31, 2003.
- "Emerging Opportunities in Database Information Life-Cycle Management," META Group, Stamford Ct (metagroup.com), January 2005.
- Gable, J. (2005). “IT Update: What CIOs Should Know About Records.” ARMA International (www.arma.org).
- IDC, The Expanding Digital Universe: A Forecast of Worldwide Growth Through 2010. International Data Corporation, March 2007.
- “Information Lifecycle Management: An Automated Approach,” EMC Technical White Paper, December 3, 2005.
- “Information Lifecycle Management for Business Data,” Oracle White Paper, Sept 2005.
- “Information Lifecycle Management Maturity Model,” SUN Microsystems White Paper, April 2005.
- “Information Lifecycle Management Vision,” SUN Microsystems White Paper, December 2005
- Kaarst-Brown, M.L. & S. Kelly (2005). “IT Governance and Sarbanes-Oxley: The latest sales pitch or real challenges for the IT Function?” Proceedings of the 38th Hawaii International Conference on System Sciences.
- Knorr, Eric, “Building the Compliance Infrastructure: Service-oriented architectures have found their way to the network,” CIO Magazine, July 15, 2005.
- Komiega, K. (2004). “ILM Standard in the Works.” SearchStorage.Com, April 8, 2004. Available at www.searchstorage.com.
- Lawyer, J. & S. Chowdhury (2004). “Best Practices in Data Warehousing to Support Business Initiatives and Needs.” Proceedings of the 37th Hawaii International Conference on System Sciences.
- Lyman, P. and Varian, H. How Much Information? UC, Berkley, School of Information Management and Systems, 2003. http://www.sims.berkeley.edu/research/projects/how- muchinfo-2003/.
- Madnick, S.E., Wang, R.Y. & X. Xian (2004). “The Design and Implementation of a Corporate Householding Knowledge Processor to Improve Data Quality.” Journal of Management Information Systems, Vol. 20 No. 3,Winter 2004.
- Peterson, M. (2005). “Strategic Profile: Information Lifecycle Management: A Vision for the Future.” Storage Networking Industry Association (SNIA), Data Management Forum.
- Senf, D. (2005). “Building Towards An ILM Strategy.” International Data Corporation (IDC). Available at www.idc.com.
- SNIA Data Management Forum (2005). “Information Lifecycle Management: A Vision for the Future,” Storage Networking Industry Association.
- Tallon, Paul, “The Discipline of Managing Storage Costs: A Research Perspective,” Glasshouse Technologies Whitepaper, 2006
- Tallon, Paul, “The Viability of Indefinite Storage: Insights from Email Archiving,” Glasshouse Technologies Whitepaper, 2006.
- Ulfelder, Steve, “Information Lifecycle Management Lives, Finally,” Application Development Trends, August 1, 2005. Weblink: http://www.adtmag.com/article.aspx?id=11501&page=
- Weill, P. and M. Broadbent, “Leveraging the New Infrastructure: How Market Leaders Capitalize on IT,” Harvard Business School Press, 1998.
- Wendt, J.M. (2003). “Starting the ILM Process.” Storage Magazine, December 2003. Available at http://storageMagazine.techtarget.com/magItem/0,291266,sid35_gci941220,00.html
PROVIDING CRITICAL WORKLOAD AUTOMATION STATUS TO SUPPORT BUSINESS SERVICE MANAGEMENT
IT operations have moved from backstage to center stage with the increasing importance of business service management (BSM). Effective IT service delivery is the baseline for successful business service delivery. Improved management processes based on the Information Technology Infrastructure library (ITIL®), along with the strategic use of configuration management databases (CMDBs), have driven IT management processes into completely new territory. This development has been an evolutionary process. The first step was a shift away from a purely IT infrastructure-optimization focus to a more IT service-optimization perspective. This initial shift necessitated more automation in IT operations to support service-level agreement (SLA) expectations and has ultimately resulted in IT operations management processes actually driving overall business service solution processes.
Symantec’s 2010 Information Management Health Check surveyed 1,680 enterprises in 26 countries and found that the vast majority of companies realize they need a formal information retention plan to address these issues. Yet despite this awareness, most have not implemented such a plan.
This report explores the issues caused by this information management plan gap and presents simple steps that companies can take to gain control of their information.